Freelance Collection Agent (Door-to-Door Visits) - Palembang

Join Infomedia Nusantara, a leading provider of innovative business solutions in Indonesia, as a Freelance Collection Agent (Door-to-Door Visits) in Palembang, Sumatera Selatan. This is an excellent opportunity for self-motivated individuals to earn competitive compensation while working flexible hours. As a Collection Agent, you'll play a crucial role in recovering outstanding debts for our clients, ensuring timely payments and maintaining strong client relationships.

In this role, you'll visit clients' homes and offices to collect payments, negotiate payment plans, and provide clear communication about outstanding balances. You'll use tools like WhatsApp Business, Google Maps, and a dedicated CRM system to manage your workload efficiently. With a focus on customer service and problem-solving, you'll help our clients maintain their creditworthiness and financial health.

📋 Tanggung Jawab Pekerjaan

• Visit clients' homes and offices to collect outstanding payments
• Negotiate payment plans and provide clear communication about outstanding balances
• Update client records in the CRM system and maintain accurate documentation
• Provide excellent customer service and build strong client relationships
• Manage your workload efficiently using tools like WhatsApp Business, Google Maps, and the CRM system
• Follow up on overdue payments and resolve any disputes or concerns
• Adhere to company policies and procedures, including data privacy and security
• Report on your daily activities and performance to your supervisor

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in debt collection or a related field
• Strong communication and negotiation skills
• Excellent problem-solving and customer service abilities
• Familiarity with using CRM systems and other relevant software
• Ability to work independently and manage your own time effectively
• Valid SIM card and reliable transportation (motorcycle or car)
• Ability to work flexible hours, including evenings and weekends
• Strong sense of responsibility and commitment to maintaining client confidentiality

🛠️ Keahlian

Lowongan Terkait